OUR STORY

With over 35 years experience as a piano technician and tuner, Stephen Merriman provides quality craftsmanship to pianos in homes and facilities in South Bend and the Michiana area. Stephen received his education and training in piano restoration, tuning, reconditioning and regulating, in New York and Colorado. Music is a core in Stephen’s life, whether it be performing, or nurturing its existence. It is vital to allow the opportunity for music to be alive in our homes and community. Having a good-sounding and good-feeling piano in your home or facility is a vehicle for creating these experiences. Stephen approaches each piano individually to maximize its quality of sound and longevity.

Stephen and Mary are advocates for bringing jazz to our community. They promote the art and education of jazz in our community by hosting a jazz concert series and a jazz open session at their venue, Merrimans' Playhouse. Through the concert series, they bring in jazz artists from all across the country, and from around the world. More information on the EVENTS page. They are also board members of the non-profit radio station, WETF 105.7 FM, "The Jazz Station", which plays jazz programs 24 hrs a day. They host their program "Merrimans' Playhouse Radio Hour - This Is The Gig" on Tuesdays and Thursdays, 5:00 - 6:00 pm. Stephen and Mary also curate the summer jazz concert series for the Thursday concerts at The Snite Museum of Art at Notre Dame.

 

Music in our lives is invaluable. 

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OUR SERVICES AND HOW WE CARE FOR YOUR PIANO

Providing complete care for your piano, Merrimans’ Complete Piano Service is dedicated to preserving the value of your piano, at a fair price. Our services include tuning, repair, moving, evaluation, reconditioning and regulation, refinishing, rebuilding, digital conversion, resale/adoption, rentals, and recycling. We offer a complete restoration service. Our mission is "Rescue – Rehab – Rehome" (please read more information about our rehab mission below). We also have a Recital Hall venue available for student recitals.

 

We "sell" "used" pianos: with several options. The adoption process allows you to pick out a piano from our warehouse inventory, and we then put it through the spa treatment according to your budget: the fee for the adoption is the cost of the service we provide for bringing the piano "back to life." We are also in the process of bringing pianos we've already restored, from our Piano Shop to sell in our Piano Store. The cost of the retail piano is fixed. For any piano, there are options for adding new replacement parts, such as hammers, dampers, or bass strings, if we haven't already done that. Each piano is approached individually, and made to be the best that particular piano can be.

Co-owners of this company are Stephen Merriman (Piano Technician/Tuner) and Mary Merriman (Office Manager). Our staff includes Emily (Administrative Assistant), John (Piano Technician and Shop Manager), Dave (Piano Technician), and Rodolfo (Refinisher).

Please call Emily at 574-329-3430 to set up an appointment if you have a piano in need of a tune, repair, cleaning, regulation, evaluation, move, or are looking to purchase or donate a previously-owned  piano. We are located in South Bend, but also serve the surrounding Michiana area including, Granger, Mishawaka, Goshen, Warsaw, Plymouth, Bremen, Michigan City, LaPorte, New Carlisle, New Buffalo, Niles, Dowagiac, Berrien Springs, St. Joseph, Edwardsburg, and Elkhart. Travel fee will apply. 

THE COMPLETE PIANO MISSION:

RESCUE - REHAB - REHOME

The mission of The Complete Piano is to save pianos from the landfill, restore each piano to the best a particular piano can be, and rehome it back into the community: Rescue – Rehab – Rehome. The motto is “Keeping pianos out of the landfill and back into the living room.” The purpose is to provide pianos as learning tools, and for creating and supporting live music in our homes and our community.

 

With having over 35 years of experience as a piano tuner and technician, Stephen Merriman has discovered a needed niche in our society for the restoration of older pianos. The mission will not only be a way to “recycle” pianos that are neglected or no longer wanted, that would otherwise end up in the landfill, but will actually give them a new life. The Complete Piano model also fulfills a niche in our community by making available high-quality instruments at a lower cost. The restoration process brings pianos back to life and function once again as a viable musical instrument. Pianos made in the pre-war times were made with the best materials and craftsmanship of the times, as in all products made during this time. As with other products, “economical” shortcuts were introduced into our society which also introduced manmade materials that made certain parts of the piano break down as well as affect the sound quality. Currently, many of the new budget pianos are made with inferior materials and craftsmanship of these older pianos. You cannot buy the same quality of instrument unless you are in the higher budget range. Many satisfied people have had their personal piano go through this process, and they have fallen in love with their pianos even more (many of which were headed to the landfill as the other option).

 

With the experience of working on these older pianos for many years, Stephen has demonstrated that these pianos are beautiful, high quality instruments, that are very playable once they’ve gone through the restoration process. There are variations in quality and sound as the different piano companies changed and our economy changed throughout the post-war times, but each piano still can find a home and a purpose once it has been restored and functioning to the best of its capabilities again.

 

Additionally, we are planning the School of Piano Restoration, and hope to engage students and apprentices with the understanding and importance of this mission, and teach them the necessary foundation for understanding the basics of piano restoration, and technical skills, through a holistic approach to the complete piano. These skills can apply toward further study if they wish to pursue being a piano technician and tuner as a career. With completion of the program the student will have been provided the foundation to evolve from. What differentiates our program from other piano technician programs, is our model of Rescue – Rehab – Rehome. Our program fills a need in the community that is not being met.

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